News

Nasdaq-100 and Bolstered Index Options with a Simpler Story

At Nassau, we’re committed to comprehensive, customizable, and consistent retirement solutions. We’ve expanded index and crediting options for our fixed indexed annuities (FIA) to empower your clients with more choices from brands they’ve heard of like the Nasdaq-100®. We’ve also strengthened and simplified the Nassau story:

  • More consistent index and crediting options across our FIA suite
  • Added one- and two-year Sunrise Smart Passage SG indexed accounts across all FIA products
  • Removed select S&P 500® crediting options

New Training Required

A new FIA index account training course is now available. Prior to soliciting an FIA product, all producers will be required to complete this course to learn about the new index options available across all our FIA products. Take the training →

Added: Nasdaq-100

Index brand strength and performance matters to you and your clients. That’s why we’ve added one- and two-year Nasdaq-100 crediting options to Nassau Growth Annuity® (NGA), Nassau Personal Income Annuity® (PIA), Nassau Personal Protection Choice® (PPC), and Nassau Personal Retirement Choice® (PRC).

Learn more about the Nasdaq-100 

Expanded: Smart Passage SG Index

Previously available just for NGA, the Smart Passage SG Index will now be available for PIA, PPC, and PRC. All of our FIAs now have one- and two-year versions with both standard and enhanced participation rates (including a strategy fee), providing even more flexibility to clients.

Learn more about the Smart Passage SG Index →

Removed: Select S&P 500 Crediting Options

To streamline crediting options, we have removed the following S&P 500 selections from PIA, PPC, and PRC. These funds will not be available for issue after 1/30/2022.

  • One-year S&P 500 with Participation and Spread
  • Two-year S&P 500 with Cap
  • Two-year S&P 500 with Participation and Spread
  • Three-year S&P 500 with Participation and Spread

Note
CS Tactical Multi Asset™ Indices remain available for PIA, PPC, and PRC (not NGA).

Transition Rules

Fixed Indexed Annuity Applications that are:

  • Signed, dated and issued on or before 01/30/2022 will receive the old indexed accounts that the clients chose at the time of the application.
  • Signed and dated on or before 01/30/2022 and issued on or after 01/31/2022 will receive the new indexed accounts.
    • If the client originally chose one or more of the funds that are being removed, a signed acknowledgement form, rider/allocation form, and a product disclosure will be required where the client must choose a fund that is available.
    • If the client originally chose a fund that is still available, they have the option of choosing from the new available funds. This change will require a signed acknowledgement form, rider/allocation form, and a product disclosure to be submitted.
  • Signed, dated and issued on or after 01/31/2022 will receive the new indexed accounts on all FIA products.

Disclosures

Nasdaq® and Nasdaq-100® are registered trademarks of Nasdaq, Inc. (which with its affiliates is referred to as the “Corporations”) and are licensed for use by Nassau. The Product(s) have not been passed on by the Corporations as to their legality or suitability. The Product(s) are not issued, endorsed, sold, or promoted by the Corporations. THE CORPORATIONS MAKE NO WARRANTIES AND BEAR NO LIABILITY WITH RESPECT TO THE PRODUCT(S).

The “S&P 500 Index” is a product of S&P Dow Jones Indices LLC or its affiliates (“SPDJI”) and has been licensed for use by Nassau Life and Annuity Company and its affiliates (collectively, “Nassau”). Standard & Poor’s®, S&P 500® and S&P® are registered trademarks of Standard & Poor’s Financial Services LLC (“S&P”); Dow Jones® is a registered trademark of Dow Jones Trademark Holdings LLC (“Dow Jones”); and these trademarks have been licensed and sublicensed for use by SPDJI and Nassau, respectively. Nassau products are not sponsored, endorsed, sold or promoted by SPDJI, Dow Jones, S&P, or their respective affiliates, and none of such parties make any representation regarding the advisability of investing in such products nor do they have any liability for any errors, omissions, or interruptions of the S&P 500 Index.

Selected Risk Considerations for the Smart Passage SG Index:

The Smart Passage SG Index (the “Index”) is the exclusive property of SG Americas Securities, LLC (SG Americas Securities, LLC, together with its affiliates, “SG”). SG has contracted with S&P Opco, LLC (a subsidiary of S&P Dow Jones Indices LLC) (“S&P”) to maintain and calculate the Index. “SG Americas Securities, LLC”, “SGAS”, “Société Générale”, “SG”, “Société Générale Indices”, “SGI”, and “Smart Passage SG Index” (collectively, the “SG Marks”) are trademarks or service marks of SG. SG has licensed use of the SG Marks to Nassau Life and Annuity Company (“NLA”) for use in a fixed indexed annuity offered by NLA (the “Fixed Indexed Annuity”). SG’s sole contractual relationship with NLA is to license the Index and the SG Marks to NLA. None of SG, S&P or other third party licensor (collectively, the “Index Parties”) to SG is acting, or has been authorized to act, as an agent of NLA or has in any way sponsored, promoted, solicited, negotiated, endorsed, offered, sold, issued, supported, structured or priced any Fixed Indexed Annuity or provided investment advice to NLA.

No Index Party has passed on the legality or suitability of, or the accuracy or adequacy of the descriptions and disclosures relating to, the Fixed Indexed Annuity, including those disclosures with respect to the Index. The Index Parties make no representation whatsoever, whether express or implied, as to the advisability of purchasing, selling or holding any product linked to the Index, including the Fixed Indexed Annuity, or the ability of the Index to meet its stated objectives, including meeting its target volatility. The Index Parties have no obligation to, and will not, take the needs of NLA or any annuitant into consideration in determining, composing or calculating the Index. The selection of the Index as a crediting option under a Fixed Indexed Annuity does not obligate NLA or SG to invest annuity payments in the components of the Index.

THE INDEX PARTIES MAKE NO REPRESENTATION OR WARRANTY WHATSOEVER, WHETHER EXPRESS OR IMPLIED, AND HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES (INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE), WITH RESPECT TO THE INDEX OR ANY DATA INCLUDED THEREIN OR RELATING THERETO, AND IN PARTICULAR DISCLAIM ANY GUARANTEE OR WARRANTY EITHER AS TO THE QUALITY, ACCURACY, TIMELINESS AND/OR COMPLETENESS OF THE INDEX OR ANY DATA INCLUDED THEREIN, THE RESULTS OBTAINED FROM THE USE OF THE INDEX AND/OR THE CALCULATION OR COMPOSITION OF THE INDEX, OR CALCULATIONS MADE WITH RESPECT TO ANY FIXED INDEXED ANNUITY AT ANY PARTICULAR TIME ON ANY PARTICULAR DATE OR OTHERWISE. THE INDEX PARTIES SHALL NOT BE LIABLE (WHETHER IN NEGLIGENCE OR OTHERWISE) TO ANY PERSON FOR ANY ERROR OR OMISSION IN THE INDEX OR IN THE CALCULATION OF THE INDEX, AND THE INDEX PARTIES ARE UNDER NO OBLIGATION TO ADVISE ANY PERSON OF ANY ERROR THEREIN, OR FOR ANY INTERRUPTION IN THE CALCULATION OF THE INDEX. NO INDEX PARTY SHALL HAVE ANY LIABILITY TO ANY PARTY FOR ANY ACT OR FAILURE TO ACT BY THE INDEX PARTIES IN CONNECTION WITH THE DETERMINATION, ADJUSTMENT OR MAINTENANCE OF THE INDEX. WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL AN INDEX PARTY HAVE ANY LIABILITY FOR ANY DIRECT DAMAGES, LOST PROFITS OR SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, EVEN IF NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES.

No Index Party is a fiduciary or agent of any purchaser, seller or holder of a Fixed Indexed Annuity. None of SG, S&P or any third party licensor shall have any liability with respect to the Fixed Indexed Annuity in which an interest crediting option is based is on the Index, nor for any loss relating to the Fixed Indexed Annuity, whether arising directly or indirectly from the use of the Index, its methodology, any SG Mark or otherwise. Obligations to make payments under the Fixed Indexed Annuities are solely the obligation of NLA. In calculating the performance of the Index, SG deducts a maintenance fee of 0.50% per annum on the level of the Index, and fixed transaction and replication costs, each calculated and deducted on a daily basis. Because the Index can experience potential leverage up to 350%, the maintenance fee may be as high as 1.75% per year. The transaction and replication costs cover, among other things, rebalancing and replication costs. The total amount of transaction and replication costs is not predictable and will depend on a number of factors, including the performance of the index underlying the Index, and market conditions, among other factors. These fees and costs will reduce the potential positive change in the Index and increase the potential negative change in the Index. While the volatility control applied by the Index may result in less fluctuation in rates of return as compared to indices without volatility controls, it may also reduce the overall rate of return as compared to products not subject to volatility controls.

Attribution Requirements with respect to the Credit Suisse Tactical Multi Asset Index:

The CS Tactical Multi Asset Index is the exclusive property of Credit Suisse International (the “Index Sponsor”) and/or its affiliates (collectively, “Credit Suisse”). “Credit Suisse” and “CS Tactical Multi Asset Index” are trademarks of Credit Suisse.

The Products are not in any way sponsored, endorsed, sold or promoted by Credit Suisse. Credit Suisse is not a party to any transaction, offering or Product contemplated hereby, and has no relationship to the issuer, other than (1) the licensing of the Index and related trademarks and service marks for use in connection with the Products, and (2) certain arms-length derivative transactions between Credit Suisse and the issuer or its affiliates.

Credit Suisse does not guarantee the accuracy, timeliness or completeness of the Index or any data included therein or the calculation thereof or any communications with respect thereto, and it has no liability for any errors, omissions or interruptions therein. Credit Suisse makes no warranty, express or implied, and expressly disclaims all warranties as to (A) the fitness for a particular purpose, merchantability or satisfactory quality of the Index and/or the level at which the Index stands from time to time or other data provided in connection with the Index, or (B) results to be obtained from the investment in or use of the Index or any index data. Credit Suisse expressly excludes all other liabilities of whatever nature for any losses, damages, costs, claims and expenses (including, but not limited to, lost profits or direct, indirect, punitive, special or consequential damages or losses) arising from the investment in or use of the Index and/or the index data and/or any marks licensed by Credit Suisse.

The Index is compiled, maintained and calculated by the Index Sponsor (or its agent). However, the Index Sponsor has no obligation with regard to such activities to take the needs of any person into consideration, and neither it nor its affiliates shall be liable, whether in negligence or otherwise, to any person for any errors or omissions in the Index or in the calculation of the Index or under any obligation to advise any person of any errors or omissions therein.

The rules governing the operation and calculation of the Index (the “Rules”) may be amended by the Index Sponsor. An amendment to the Rules may result from, without limitation, a change to the construction or calculation of the Index or from the Index Sponsor determining that a change to the Rules is required or desirable in order to update them or to address an error, omission or ambiguity. No assurance can be given that any such amendment would not be detrimental to investors in the Products. The Index Sponsor has no obligation to continue to publish, and may discontinue publication of, the Index. The end-of-day values of the Index are published subject to provisions in the Rules. Credit Suisse is not obligated to publish any information regarding the Index other than as stipulated in such Rules.

Credit Suisse did not publish or approve this document, and Credit Suisse accepts no responsibility for its contents or use.

For Producer Use Only. Not for distribution to the public.

Product features, rider options, and availability may vary by state. Product sales must be appropriate based on a comprehensive evaluation of the customer’s financial situation, needs, and objectives. Guarantees are based on the claims-paying ability of the issuing Company. Nassau does not provide financial advice or act as a fiduciary in the sale or service of its contracts.

Nassau fixed indexed annuity contracts do not directly participate in any stock, bond or equity investment. All indexed account credit calculations exclude dividends. Indexed account credits are based on a cap, participation, spread or enhanced participation rate set at the beginning of each indexed account segment and subject to change for future segments. For indexed accounts with enhanced participation rates, currently a 1.00% annual strategy fee applies in each year of the index term (subject to change). We may change, add or eliminate indexed accounts. Certain accounts may not be available in all states.

Nassau Growth Annuity (19FIA3, ICC19FIA3, 19GLWB3, 19ECH), Nassau Personal Income Annuity (19FIA, ICC19EIAN, 19ISN, 19GLWB2), Nassau Personal Protection Choice (19FIA, ICC19EIAN,19RN, 19GLWB2, 19GMDB-S.1, 19EWB) and Nassau Personal Retirement Choice (19FIA, ICC19EIA, 19ISB, 19GLWB2) single premium fixed indexed annuities are issued by Nassau Life and Annuity Company (Hartford, CT). In California, Nassau Life and Annuity Company does business as “Nassau Life and Annuity Insurance Company.” Nassau Life and Annuity Company is not authorized to conduct business in MA, ME and NY, but that is subject to change. Nassau Life and Annuity Company is a subsidiary of Nassau Financial Group. BPD40799

Insurance Products: NOT FDIC or NCUAA Insured | NO Bank or Credit Union Guarantee

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Two New Rider Options for Nassau Growth Annuity®

We’re excited to launch two new rider options on Nassau Growth Annuity: Amplified Income with Rising Income Opportunity (RIO) and Amplified Income Plus with RIO. Your client can now select one of four guaranteed lifetime income riders with NGA’s 10 Year/10% Free Withdrawal annuity contract to build on the growth of their contract for their future income needs.

The Amplified Income with RIO or the Amplified Income Plus with RIO riders offer the opportunity for income payments to increase after rider exercise. These riders provide a lower initial income benefit compared to the Amplified Income and Amplified Income Plus riders, but have the opportunity to receive potentially higher income payments in the future based on the contract’s performance.

Comparison Grid¹

150% Annual Performance-Based Growth Steady Income or Rising Income Opportunity² Guaranteed Growth with 3% Annual Roll-Ups³ Annual Rider Fee⁴
Amplified Income Yes Steady None 0.25%
Amplified Income with RIO Yes Rising Income Opportunity None 0.25%
Amplified Income Plus Yes Steady Yes 0.95%
Amplified Income Plus with RIO Yes Rising Income Opportunity Yes 0.95%

Supplemental Training Guide

Producers who previously completed NGA training do not have to re-take the NGA course, but prior to solicitation, are required to review a supplemental training guide related to the new NGA riders. Review the supplement →

Which Rider May Be Best for Your Client’s Goals?
Answer Two Questions.

Steady or rising income?²

Guaranteed income payments begin when your client exercises their rider.⁵ Would your client prefer consistent payment amounts, or the opportunity for their income payment to grow over time?

Steady Income: Income payments will remain the same each year for life, and will be higher than rising income opportunity initial income payments.⁶

Rising Income Opportunity: Your client’s income benefit base has the potential to grow based on contract performance until year 15, regardless of when the rider is exercised.

Performance-Based Growth or Performance-Based Growth PLUS Guaranteed Growth?³

All of NGA’s rider options have the potential to grow your client’s income based on the performance of their contract. Would you prefer that their future income grows based on the annuity’s performance or would you like to ensure their future income grows each year they wait to take guaranteed income payments, regardless of the annuity’s performance?

Performance-Based Growth – Your client’s income payments may grow based on the contract’s performance (interest and index credits).

Performance-Based Growth Plus Guaranteed Growth – Your client’s income payments may grow through a combination of the contract’s performance and a 3% guaranteed simple interest roll-up.

Toggle over your answers to reveal which rider may be the best fit for your client.

Amplified Income Plus with RIO

Rising Income with Performance-Based & Guaranteed Growth

Amplified Income with RIO

Rising Income with Performance-Based Growth

Amplified Income Plus

Steady Income with Performance-Based & Guaranteed Growth

Amplified Income

Steady Income with Performance-Based Growth

Important Notes

The income benefit base is not a guarantee of contract value and not available for withdrawal. The income benefit base is a calculated value used solely to determine the guaranteed lifetime income payment and rider fee and is not available for withdrawal. Before rider exercise, all withdrawals, including free withdrawals and Required Minimum Distributions (RMDs), are taken from the annuity’s contract value and will also reduce the Income Benefit Base in proportion to the reduction in contract value. After exercising the rider, withdrawals in excess of the guaranteed lifetime income amount or RMD associated with the contract, whichever is greater, will reduce the Income Benefit Base and future guaranteed income payments in proportion to the reduction in contract value.

1. Riders are only available for issue ages 80 and below and must be elected at the time of application. Amplified Income and Amplified Income Plus riders are currently not available in California. Additional state variations may apply. For all riders, on each contract anniversary 150% of the contract’s growth, net of strategy fees, will be added to the income benefit base. For the Amplified Income and Amplified Income Plus riders, this roll-up ends after 15 years or until rider exercise, whichever comes first. For the Amplified Income with RIO and Amplified Income Plus with RIO riders, this roll-up ends after 15 years, regardless of when the rider is exercised. See Rider Disclosures for details. 

2. Future income provided by these riders is dependent upon the annuity’s performance. If interest and index credits are less than indexed account strategy fees, the income benefit base will not be reduced. 

3. The income benefit base will grow at an annual rate equal to 3% of the initial income benefit base, adjusted for any withdrawals, for up to 15 years or until rider exercise (if sooner). 

4. The amount deducted for the rider fee will grow as the income benefit base grows. The rider fee percentage is subject to change after the 15th contract year, up to the maximum set forth in the contract. 

5. Guaranteed income payments are taken from the contract value. Over time, the contract value could be withdrawn entirely, leaving no death benefit. However, guaranteed income continues for life if certain conditions are met. See Rider Disclosures for details.  

6. Steady income assumes no withdrawals other than income withdrawals are taken.

Disclosures

For Producer Use Only. Not for distribution to the public.

Product features, rider options, and availability may vary by state. Product sales must be appropriate based on a comprehensive evaluation of the customer’s financial situation, needs, and objectives. Guarantees are based on the claims-paying ability of the issuing Company. Nassau does not provide financial advice or act as a fiduciary in connection with the sale or service of its contracts.

Insurance Products: NOT FDIC or NCUAA Insured | NO Bank or Credit Union Guarantee.

Nassau Growth Annuity (19FIA3, ICC19FIA3, 19GLWB3, ICC19GLWB3, ICC19ECH and 19ECH) is issued by Nassau Life and Annuity Company (Hartford, CT). In California, Nassau Life and Annuity Company does business as “Nassau Life and Annuity Insurance Company.” Nassau Life and Annuity Company is not authorized to conduct business in MA, ME and NY, but that is subject to change. Nassau Life and Annuity Company is a subsidiary of Nassau Financial Group. BPD40800

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Anthony LaRosaTwo New Rider Options for Nassau Growth Annuity®
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Return of Premium Benefits Added to PIA, PPC and PRC

To help protect your client’s money under certain circumstances, we’ve added Return of Premium (ROP) surrender and death benefits for Nassau Personal Income Annuity®, Nassau Personal Protection Choice®, and Nassau Personal Retirement Choice® set at premium less prior withdrawals less prior income rider fees.*

Return of Premium Surrender Benefit
Prior to annuitization and upon full surrender after the surrender charge period, cash surrender value will not be less than premium (less prior gross withdrawals and cumulative prior income rider fees). Rider exercise will terminate this benefit.

Return of Premium Death Benefit
Prior to annuitization and upon death, the annuity’s contract value will never be less than the premium (less prior gross withdrawals and cumulative prior income rider fees) and is payable to specified beneficiaries upon death. The death benefit is unaffected by rider exercise.

*The ROP Surrender Benefit is not currently available in the following states: AK, CT, HI, KY, LA, MN, MO, NJ, NC, OR, PA, RI, TX, UT, VA, or WA.

Transition Rules

ROP benefits on PIA, PPC, or PRC applications that are:

  • Signed, dated and issued on or before 01/30/2022 will not be available.
    • If the ROP benefits are requested, an Acknowledgement Form signed by the client and producer will be required and the issue date must be on or after 01/31/2022.
  • Signed and dated on or before 01/30/2022 and issued on or after 01/31/2022 will be available.
    • An Acknowledgement form signed by the client and producer will be required.
  • Signed, dated and issued on or after 01/31/2022 will be available.

No Additional Training Required
Producers who previously completed PIA/PPC/PRC do not have to re-take courses for these products as a result of the new ROP benefits.

Disclosures

For Producer Use Only. Not for distribution to the public.

Product features, rider options, and availability may vary by state. Product sales must be appropriate based on a comprehensive evaluation of the customer’s financial situation, needs, and objectives. Guarantees are based on the claims-paying ability of the issuing Company. Nassau does not provide financial advice or act as a fiduciary in the sale or service of its contracts.

Nassau Growth Annuity (19FIA3, ICC19FIA3, 19GLWB3, 19ECH), Nassau Personal Income Annuity (19FIA, ICC19EIAN, 19ISN, 19GLWB2), Nassau Personal Protection Choice (19FIA, ICC19EIAN,19RN, 19GLWB2, 19GMDB-S.1, 19EWB) and Nassau Personal Retirement Choice (19FIA, ICC19EIA, 19ISB, 19GLWB2) single premium fixed indexed annuities are issued by Nassau Life and Annuity Company (Hartford, CT). In California, Nassau Life and Annuity Company does business as “Nassau Life and Annuity Insurance Company.” Nassau Life and Annuity Company is not authorized to conduct business in MA, ME and NY, but that is subject to change. Nassau Life and Annuity Company is a subsidiary of Nassau Financial Group. BPD40801

Insurance Products: NOT FDIC or NCUAA Insured | NO Bank or Credit Union Guarantee

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Anthony LaRosaReturn of Premium Benefits Added to PIA, PPC and PRC
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AM Best Upgrades Rating of Nassau to B++

2021 continues to be a banner year for Nassau. AM Best has announced that it upgraded Nassau’s Financial Strength Rating to B++ from B+.

Looking at what we achieved in 2021, we couldn’t have done it without your partnership and commitment. Thanks for introducing your clients to Nassau Growth Annuity®, our signature accumulation FIA, as well as continuing to represent our other flagship income products.

In addition, based on your feedback, we enhanced our digital sales support, improved our e-App with Suitability Instant Decision Guarantee, and launched Project Bulldog—our dedication to confirm receipt and obtain a status of the transfer request within 72 hours of it being sent.

Nassau has never been stronger, our sales have never been higher, and we expect to see the positive momentum build as we head into 2022. As always, your feedback remains critical in helping us achieve our growth plans. Let my team and me know how we can better support your business next year. It’s just one way we are working harder to be your carrier of choice.

I hope you and your family have a wonderful and well-deserved holiday.

Sincerely,

Tom Buckingham
Chief Growth Officer
Nassau

Disclosures

For Producer Use Only. Not for distribution to the public.

Financial Strength Rating of B++ is 5th of 13 ratings levels and applies to Nassau Life and Annuity Company, Nassau Life Insurance Company, and Nassau Life Insurance Company of Kansas. Ratings are current as of December 17, 2021. Ratings are a third-party measure of an insurer’s claims-paying ability. Ratings refer only to the financial overview of the company and are not a recommendation of specific policy provisions, rates, or practices of the insurance company. They do not indicate or guarantee any variable annuity or variable universal portfolio’s credit rating or performance. Rating agencies review rankings periodically and there is no guarantee that current rankings will be maintained in the future. For complete rating information, please contact us.

Annuities, including Nassau Growth Annuity (19FIA3, ICC19FIA3, 19GLWB3, ICCGLWB3), are issued by Nassau Life and Annuity Company (Hartford, CT) except in New York where annuities are issued by Nassau Life Insurance Company (East Greenbush, NY). In California, Nassau Life and Annuity Company does business as “Nassau Life and Annuity Insurance Company.” Medicare Supplement insurance is offered by Nassau Life Insurance Company of Kansas (Overland Park, KS). Products may not be available in all areas and are subject to state approval. Nassau Life and Annuity Company, Nassau Life Insurance Company and Nassau Life Insurance Company of Kansas are subsidiaries of Nassau Financial Group. The insurers are separate entities and each is responsible only for its own financial condition and contractual obligations. BPD40795

Insurance Products: NOT FDIC or NCUAA Insured | NO Bank or Credit Union Guarantee

© 2021 Nassau. All rights reserved.

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Anthony LaRosaAM Best Upgrades Rating of Nassau to B++
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The DOL Fiduciary Rule and Doing Business with Nassau

Effective January 16, 2024

In light of developments in the legal challenges of the current DOL Rule (e.g., the American Securities Association v. DOL and Federation of Americans for Consumer Choice v. DOL cases), Nassau is no longer requiring a certification that you have provided your clients and applicants with a Form 84-24 disclosure for qualified IRA annuities. We encourage you to continue to do so as a best practice but we are no longer requiring such certification as a new business requirement pending further regulatory developments. As a result, a certification question will no longer be required as an in-good-order requirement for new applications.

Thank you for your business. At Nassau, we are working harder to be your carrier of choice. Please contact the Nassau Sales Desk at 888-794-4447 with questions.

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Anthony LaRosaThe DOL Fiduciary Rule and Doing Business with Nassau
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Post-Issue Live Chat Support Now Available

At Nassau, we’re continually analyzing and pioneering new ways to provide you and your clients the best in class service you deserve. We’re excited to announce that we’ve just launched post-issue live chat support for producers.

Here’s How it Works

Currently post-issue live chat support is available Monday through Friday from 8:30-10 a.m. ET for your quick post-issue questions, including assistance on our non-financial, commonly used service forms. To start a live chat conversation, log into your online account on salesnet.nsre.com. A new chat window will automatically pop up on the Forms, Values, and Contact Us pages. If you submit a message, you’ll be connected to one of our customer service pros, who will respond to your inquiry.

We have plans to expand our post-issue live chat support offerings and hours in the future. For instance, back office staff at IMOs can expect live chat support by the end of October. We look forward to your feedback.

Disclosures

For Producer Use Only. Not for use in solicitation or advertising to the Public. 

Product features, rider options and availability may vary by state. Actual product details, including all terms and conditions that apply, are contained in the annuity contract. Product sales must be appropriate based on a comprehensive evaluation of the customer’s financial situation, needs, and objectives. Lifetime payments and guarantees are based on the claims-paying ability of the issuing company.

Annuities are issued by Nassau Life and Annuity Company (Hartford, CT). In California, Nassau Life and Annuity Company does business as “Nassau Life and Annuity Insurance Company.” Nassau Life and Annuity Company is not authorized to conduct business in MA, ME, MN, and NY, but that is subject to change. In New York, annuities are issued by Nassau Life Insurance Company (East Greenbush, NY). Nassau Life and Annuity Company and Nassau Life Insurance Company are subsidiaries of Nassau Financial Group. The insurers are separate entities and each is responsible only for its own financial condition and contractual obligations. BPD40345

Insurance Products: NOT FDIC or NCUAA Insured | NO Bank or Credit Union Guarantee. 

© 2020 Nassau

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A Step-by-Step Guide to Electronic Contract Delivery

Our goal is to provide you with best in class service to help you save time and achieve your business goals. To that end, we’re excited to announce Nassau’s new electronic annuity contract delivery. Our new digital e-signature processes will help you confirm your client receives their final annuity contract quickly, securely, and easily.

Your client will have the option to agree to electronic contract delivery during the application process. They will need to complete the appropriate Consent Form, otherwise, the standard print/mail process will occur.

After the contract is issued and ready to be delivered, our New Business team will send you an email to securely access the contract and necessary delivery confirmation receipt documents digitally. A second level of authentication will be required to access this information through a unique passcode that will be sent through text or email. Email links expire after 48 hours.

Once you sign these documents electronically, an email will trigger to the client with the contract and confirmation of receipt. A second level of authentication will be required for the client to access this information through a unique passcode that will be sent through text or email. Email links expire after 48 hours.

After the client signs electronically, both you and Nassau will be notified via email, and the process is complete.

If you have any questions, please reach out to our New Business team at 1-800-541-0171. We’re happy to help.

Disclosures

For Producer Use Only. Not for distribution to the public.

Product sales must be appropriate based on a comprehensive evaluation of the customer’s financial situation, needs and objectives.

Insurance Products: NOT FDIC or NCUAA Insured | NO Bank or Credit Union Guarantee.

Annuities are issued by Nassau Life and Annuity Company (Hartford, CT). In California, Nassau Life and Annuity Company does business as “Nassau Life and Annuity Insurance Company.” Nassau Life and Annuity Company is not authorized to conduct business in MA, ME, MN and NY, but that is subject to change. In New York, annuities are issued by Nassau Life Insurance Company (East Greenbush, NY). Nassau Life and Annuity Company and Nassau Life Insurance Company are subsidiaries of Nassau Financial Group. The insurers are separate entities and each is responsible only for its own financial condition and contractual obligations.

BPD#40204

© Nassau 2020

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Anthony LaRosaA Step-by-Step Guide to Electronic Contract Delivery
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